The Email Settings page is a hub where account admins can manage settings such as default email sending, formatting, tracking, and behavior. Below is an outline of what each setting provides for your team.
You can make changes to your Email Preferences at any time by going into Settings and selecting "Email" under the Workspace section.
You must have admin permissions for your Loxo account to adjust Email Preferences. Email Preferences apply to the entire team in the account.
Email Safety
With the increased focus on domain health and email deliverability, this setting is designed to put you in the control room regarding your sending habits and risk tolerance for email deliverability. You can read more about Email Deliverability Proven Practices. Keep reading below to adjust your Email Safety settings to match your particular risk preferences.
Setting your Email Safety limit gives you control over the volume and spacing when you send your automated emails. Additionally, Loxo provides the option to throttle email sending if the sending behaviors go beyond the thresholds set for each of the categories listed or if sending volume spikes.
Note: You must have admin access to your Loxo account in order to view or change the Email Safety settings for your team.
To adjust the Email Safety and risk tolerance for your automated email sending, follow the steps below.
Click on Settings on your navigation bar.
Scroll down to the Workspace section and click Email.
Move the sliding scale to the Email Safety limit that aligns with your goals. What follows is a simple breakdown of each option:
Safe
If choosing the Safe category: you or your team likely aren't sending a large number of emails, so you do not need them to all be sent immediately.
You are setting yourself up with good practices for email deliverability and prioritizing domain health.
Moderate
If choosing the Moderate category: you or your team may need to send a somewhat larger amount of emails on occasion. You also may need emails to be sent at a quick pace rather than slowly staggered.
You may be trying to balance a volume and pace that pushes limits with email deliverability and domain health.
High
If choosing the High category: you or your team are frequently sending high volume messages, but perhaps not consistently. Additionally, your team often has a need for messages to get to recipients quickly.
The High limit recognizes that sending in this manner is likely to create issues with your deliverability and overall domain reputations, and may be against Loxo's recommendations.
Risky
If choosing the Risky category: you or your team are sending very high volume and require immediacy with the sending. This setting offers the lowest buffer between messages to allow for speed, if that is your priority.
Selecting Risky, and sending in such a manner, is more likely to cause detriment to your domain health and may impact your email deliverability.
Email Default Style
If you are an admin for your team, you can choose the default font settings for all users on the account. Setting a default font for your agency - the size, color, and spacing - can be done on the Email Settings page. These settings will automatically apply to the entire team as a default, but the font styles can be adjusted when drafting emails or creating Campaigns as necessary. Loxo uses pixels (px) to measure font sizes, with approximate conversions for common sizes as follows: 10 pt ≈ 13 px, 12 pt ≈ 16 px, 14 pt ≈ 19 px. This can help in designing emails with your preferred appearance accurately.
To adjust the defaults for font size, font color, or font spacing for your agency's emails, follow the steps below.
Click Settings
Scroll down to the Workspace section and click Email.
Scroll down to the "Email default style" section.
You can adjust the selected font on the left.
Use the drop-down to choose the font size (in Pixels) for your team.
Select the line spacing that you want to use.
Choose the color for your default email font.
Email Tracking
Loxo provides you with many features and functionality to enable you to run your business as you see fit, though we also strive to be a strong partner for you in navigating the changing landscape of recruitment. Talent Intelligence considers email deliverability and works to maximize your outcomes - and sometimes less is more.
Important Notice: With changes in regulations and email host specifications, tracking email statistics is no longer a recommended practice, due to increased spam risk and the potential inaccuracies of tracking pixel data, but you do still have the option to do so, should you wish to.
If you wish to track your opens, clicks, and downloads for all emails by default, toggling these "ON" will apply this to all emails automatically, not just your Outreach Campaign messages.
To enable or disable tracking settings for your messages, follow the steps below.
Click on Settings
Scroll down to the Workspace section and click Email.
Toggle ON the options that you would like to track. Toggle OFF the options that you do not want to track.
