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Update Your Loxo Chrome Extension

Keep your Loxo Chrome Extension up to date for optimal performance

The Loxo Chrome Extension is continually updated with improvements and enhancements, so you'll get the best functionality when your extension is up to date. Follow these simple steps to update to the latest version of Loxo's Chrome extension. By keeping your extension updated, you ensure seamless integration with Loxo's candidate profile management features.

By keeping your extension updated, you ensure seamless integration with Loxo's candidate profile management features. The extension also supports LinkedIn profile management by updating profile images and refreshing profile data, ensuring your database reflects the most current information.

Note: Make sure you are working from a Chrome internet browser. While Chrome Extensions can be added to other browsers, such as Microsoft Edge or ARC, our Chrome Extension is formatted to work directly on Chrome. The ability for the tool to be supported on other browsers lies in the capabilities and functionalities of those platforms.

  1. Click the three dots in the upper-right corner of your browser.

  2. Select Extensions > Manage Extensions from the menu.

  3. In the top right corner, toggle on "Developer mode."

  4. Go to the Loxo Extension and click the Update button in the upper left.

If your Loxo Chrome Extension is out of date, this can cause issues like the extension crashing, profiles being unable to load, or information not getting parsed as expected.


Additional Tips for Troubleshooting the Extension

If you have updated your Chrome Extension and are still experiencing issues with the tool, we recommend uninstalling and reinstalling the application. To re-download our extension from the Chrome Web Store, click on the three dots at the bottom of the navigation bar and select "Loxo Extension."

Sometimes sites store cache & cookies on your browser that can fall out of date. When this happens, they can have an unexpected impact on system performance. You can clear your site data for Loxo or social networking sites specifically to see if that clears up persistent errors.

Follow these steps to clear your browser's cache specifically for Loxo:

  1. Open your browser's settings.

  2. Navigate to "Cookies and site data."

  3. Use the option to manage on-device site data.

  4. Delete any cached data related to [app.loxo.co](https://app.loxo.co) or [loxo.co](https://loxo.co).

  5. Restart your browser and check again.

Additionally, you may find it helpful to clear your Chrome Browser Cache. Clearing your cache not only helps with general extension issues but also supports accurate and timely profile updates.

Using the Updated Extension for Candidate Profile Management

Properly maintaining and updating the Loxo Chrome Extension is vital for effective candidate profile management. The extension provides tools to refresh and synchronize profile updates directly, ensuring the data you see is as accurate and current as possible. The Loxo Chrome Extension also allows users to manually update or refresh candidate profiles, ensuring that the latest information is reflected seamlessly.

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