If you're just getting started in Loxo, be sure to build your sales pipeline before adding new deals. You'll want to make sure the framework is optimized to organize your team's specific business development efforts. You can get started with setting up your sales pipeline with our video overview in the Help Center.
Once you've outlined your sales pipeline, the next step is to add deals to your pipeline. Use the links to navigate this guide, or continue reading for more information about your deal cards and how to use their features.
Access Your Deal Cards
The deal card is where you should track all of your notes and updates from emails, meetings, and calls regarding that specific opportunity. You can also schedule a task directly with your contacts or easily reach them via SMS, Call, or Email directly from the deal card. Get started by following the steps below to access your Deal Cards.
Go to the Sales CRM page on the left and click on the title of the deal you want to view.
Your deal card will open to show a full overview of the opportunity.
A high-level snapshot of the deal - the title, opportunity amount, and the deal owner - will be shown at the top.
The deal's status and stage will be visible at the top of the Deal. These reflect the specific stage and type of the current pipeline.
Continue reading below to learn about additional sections and features included on a deal card.
Log Notes and Sales Activities on Deals
You can add notes to the deal card to give your team status updates, save important call notes, or simply remind yourself of key insights. You can also log emails, meetings, or calls to track sales activities.
Go to the Sales CRM page and open the deal card you'd like to update.
Below the pipeline summary, there will be a place to "Add activity..."
This will default to a 'Note,' which allows you to type your status, insights or notes using free-text.
You can also select Email, Meeting, or Call to log feedback about specific activities.
Use the @ function to notify other members of your team about the note.
Click Save when you are done typing.
Your note will populate below in the deal's Activity Feed.
To remove a note or other feedback from your deal's Activity Feed, click the trash icon on the right-hand side of the note/event.
Track Campaign Progress for Points of Contact
Within a Deal, track how many messages have been sent and the number of replies for the Point(s) of Contact attached to the Deal.
Once a Point of Contact has been added to the Deal, the Campaign section of the Deal page will be available to quickly add, and track, the Point of Contacts progress through the campaign.
Click the + sign to the right to add the Point of Contact to the campaign.
2. Search for the campaign
3. Track the progress from within the Deal
Add Tasks to Your Deal
Staying organized is a big part of any sales process, and Loxo wants to help you keep that process simple. You can add tasks to your business development efforts within each deal card to help you and your team stay on track.
Read more below to learn how to create tasks and assign them to yourself or other members of your team. Once assigned, if a task is not completed on time according to the "rotting age," a red banner will show up on the deal card as a reminder.
Go to the Sales CRM page and open the deal card that you need to add a task for.
Click the + New Task button in the "Add activity..." section.
A new task window will open where you can fill out the fields for the task.
Adjust the name of the task. The default will say 'Task for (Deal Name)'
Update the status of your task. The default is "Not Started."
Add any necessary notes or relevant feedback.
Select a due date and time (the time stamp uses a 24-hour clock).
Add links to any jobs, contacts, or companies.
Click "Save" to log your task.
Your task will show up on your deal's Activity Feed once saved.
Check out Loxo's Help Center to learn more about how you can use tasks in Loxo to organize your team and your business.
Link a Job to a Deal
You can connect specific jobs to your deals for quick reference and better organization. To do so, follow the steps below:
Go to the Sales CRM page and open the deal card that you'd like to link a job to.
Using the Linked Job section on the right, click "+ New" to create a new job. If a job has already been created, it is also possible to search for that job.
To unlink the job, click the line to the right of the Linked Job section and choose 'Unlink Job.' Note: Clicking on the title will take you to the job itself.
Attach Documents to Deals
You can use deal cards as a home base for all of the pertinent details and documents relating to that opportunity. Attach documents like contracts, agreements, or notes to keep all of the relevant information together and accessible.
To attach a document to a deal, follow the steps below.
Go to the Sales CRM page and open the deal card that you need to add an attachment to.
Scroll down to the Documents section, located in the bottom right corner, and click the plus sign to add documents.
Drag & Drop your file or locate the file on your device. Follow any prompts to upload your document.
You'll see your document once it's been uploaded. The attached documents can be downloaded or deleted at your convenience.
There is a lot to learn about Loxo's sales features and managing deals, so be sure to check out our articles on Business Development.