Thank you to everyone who wrote in questions about the Loxo Source™! We collected some of the most common questions and have shared the answers.
Where does the data come from?
Loxo gathers, verifies, and publishes high-quality, ethically sourced information from across the public open web including data provided by niche third party data providers. Our data team is continuously at work to clean, dedupe, structure, and enrich billions of unstructured data points into rich information. Loxo will NEVER pull data from any customer’s database into Loxo Source for the use of Loxo or others. If you hear otherwise, please inform us at partners@loxo.co so we can correct this misinformation.
How accurate is the data? How are you updating it?
Loxo's diverse algorithms are always evolving as we collect more public data attributes over time. Since the algorithms are technology-driven predictions they are meant to help you filter your search to drastically save time and help you improve your diversity and inclusion efforts in your organization. That said, some human judgment is required. There will be false positives from time to time so if you run across any false positives please share those examples with Loxo support so we can continue improving our algorithms to help you achieve your hiring objectives. Loxo has an entire team focused exclusively on improving the accuracy of the contact information and data quality in general.
When does Loxo Source™ use a Loxo Connect Credit?
Loxo Source™ only pulls a Connect Credit when you are trying to contact a person. Anytime you add them to a campaign directly from the Loxo Source page, or click “Find Contact Info” a Connect Credit is used. If you add them to a list or job it will not use a Connect Credit unless you decide to use one later.
Check out this help article for more information on Loxo Connect Credits.
Is the data GDPR compliant? Yes! Loxo SourceTM is fully GDPR and CCPR compliant. 100% Safe to use. The data is all public facing. If you have to login to something we don’t touch it, and we rely very heavily on premium global data partners. The data compliance is ensured through partnerships with reputable data aggregators operating under "Legitimate Interest" standards, which align with recruitment industry norms and legal requirements.
Can I bulk search for people’s contact information?
Yes! Select all of the people you want to add and click “Find Contact Info”.
Can I bring people into my database from Loxo Source™ as Contacts instead of Candidates?
Yes! If you know that you are going to be utilizing Loxo Source for business development purposes, you can change the default person "type" so that anyone you bring in from Loxo Source™ will be marked as a contact. To do this, simply navigate to Settings > Roles and click the circle next to Default for Contacts! Be mindful to change the default back to Candidate if actively sourcing for candidates.
How does Loxo Source™ detect duplicates?
If you already added the candidate using Loxo Source™ you will see a star icon next to their name. However, Loxo Source™ will not detect duplicates from your existing database until you add them to your database. Once added, you will be notified of potential duplicates.
After a search, can you add these people to our database or will candidates only reside in Loxo Source™?
You can immediately add these people to a job or list. You can also email, call, text, or add them to a campaign. Any of these actions will save them to your database.
Can we add notes and/or tags on candidates within Loxo Source or do they have to be added to a job first?
The person has to be added to your database first, whether that is through a job or if you contacted them through an email, campaign, call, or text. After they are in your database you can tag, add notes, contact them, etc. like you would any other candidate.
Can you filter out certain information like companies?
Yes! The search bar and all of the filters are Boolean just like your people database. Use the NOT Boolean search to filter out certain information.
How do I search for people from more than one location at once?
The filters are Boolean-enabled, which allows you to use logic to find more than one location. For example, if you are searching for people in New York or Dallas you would type: "New York City" OR "Denver" into the Location filter on the left-hand side.
Check out this help article for more information on Boolean searches.
What do I do if the industry I am looking for is not listed in the industry drop-down?
You can always use the Search bar at the top to search for keywords like industry and skills.
How much does it cost?
Pricing is dependent on your team's contract. If you are interested in adding Loxo Source™ to your account please reach out to support@loxo.co
Need more help? Be sure to check out our Loxo Source™ Help Article.